![]() However, it steps up a level by allowing users to integrate detailed data from social media directly into the CRM. Like most CRM solutions, Nimble can import basic contact information from Outlook, Yahoo, Gmail, Skype, Facebook, and LinkedIn. ![]() While it offers many useful CRM features, such as sales pipeline, email prospecting, calendar appointments, smart agenda, marketing automation, and sales intelligence, Nimble stands out by using social media management to generate sales. Nimble integrates with Office 365 and G Suite, which allows you to view all messages you receive via Outlook or Gmail, as well as schedule-related emails tied to your Outlook Calendar or Google Calendar, in a single, unified system.Īs the solution automatically syncs your Office 365 and Google Apps data, you can update contacts, get customer and company insights, and manage deals directly from within your existing workflows.īesides providing the most recent and accurate information, this system reduces the need for manual data-entry, letting you spend more time interacting with customers. When people start engaging with a brand’s online content-whether it’s liking, commenting, or sharing-it can be hard to determine which of these signals matter most. While most companies acknowledge that they have to go on Facebook, LinkedIn, and other social media if they want to learn more about their customers, they may have a hard time managing valuable data scattered across multiple platforms. The rise of social media has changed the way companies interact with their target audience, and platforms like Twitter and Facebook have quickly become the most critical communication channels for sales and marketing teams.īesides being the most effective way to relay messages to target markets, social networks allow companies to collect relevant, up-to-date information about potential customers. It’s no secret that acquiring customers and keeping them engaged through active communication channels may be the most challenging aspects of growing a business. Nimble, a CRM with a specific focus on contact relationship management combined with powerful social media tools, provides a unified system to give users the most relevant customer insights.
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